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Privacy Policy Statement

I. Name and address of the responsible person

The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the Member States of the EU as well as other data protection regulations is:

HAGOLA
Gastronomie-Technik GmbH & Co. KG
Hagolastraße 2
49424 Goldenstedt / Germany

Phone: +49 (0) 4444 201-0
E-Mail: info@hagola.de

Data protection officer
Name: Christian Humburg (Mr.)
Address: Hagolastraße 2, 49424 Goldenstedt / Germany
E-Mail: dsb@hagola.de

 

II. General information about data processing

In principle, we collect and use personal data of our users only to the extent necessary to provide a functional website as well as our content and services. The collection and use of personal data of our users regularly takes place only with the consent of the user. An exception applies to cases in which prior consent is not possible for reasons of fact and the processing of the data is permitted by law.

Information on the scope, purpose and legal basis of the processing of personal data can be found in the respective chapters of this privacy policy statement.

The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage is deleted. In addition, it may be stored if laid down by the European or national legislator in EU regulations, laws or other regulations to which the responsible person is subject. Blocking or deletion of the data also takes place when a storage period, prescribed by the standards mentioned, expires - unless there is a need to continue storing the data for a conclusion or a fulfillment of a contract.

 

III. Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the computer system of the calling computer. Then, the following data is collected:

  • IP-address
  • date and time of request
  • time zone difference to Greenwich Mean Time (GMT)
  • contents of the request
  • access status / http status code
  • amount of data transferred
  • website from which the request originates
  • browser
  • operating system and its interface
  • language and version of the browser software
     

The data is also stored in the log files of our system. There is no storage of this data with other personal data.

For the storage of the website and the data collected through this website, we use the company WebMen Internet GmbH, Tiefer 2, 28309 Bremen/Germany for processing as an external service. This company has been carefully selected and commissioned by us, is bound by our instructions and is regularly inspected.

The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f) DSGVO (General Data Protection Regulation, abbr.: GDPR). The temporary storage of the IP address by the system is necessary to allow delivery of the website to the computer of the user. For this purpose, the user’s IP address must be kept for the duration of the session.

Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our IT systems. An evaluation of the data for marketing purposes does not take place in this context. For these purposes, our legitimate interest is in the processing of data according to Art. 6 para. 1 lit. f) DSGVO.

The data will be deleted as soon as its collection is no longer necessary to achieve the designated purpose. In case of collecting the data for providing the webiste, this applies when the respective session is completed. In case of storing the data in log files, this takes place after seven days at the latest. Further storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. Consequently, a contradiction by the user is not possible.

 

IV. Use of cookies

Our website uses cookies. Cookies are text files that are stored in the internet browser respectively are stored by the internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be clearly identified when the website is reopened. We use cookies to make our website more user-friendly. Some features of our website cannot be offered without the use of cookies. These features require the browser to be recognized even after a page change. The user data collected by technically necessary cookies will not be used to create user profiles.

For these above mentioned purposes, our legitimate interest is also in the processing of personal data according to Art. 6 para. 1 lit. f) DSGVO. This website uses the following types of cookies:

Transient Cookies:
Transient cookies are automatically deleted when you close the browser. These include the session cookies which will be deleted when you close the browser. Session cookies allow you to avoid having to re-enter anything on our site, even if you visit other websites in between. Therefore, the purpose of these session cookies is to facilitate the use of our website.

Third Party Cookies:
In addition, we use cookies on our website that allow an analysis of users' browsing behavior (third party cookies). Further information on scope, purpose, legal basis and possibilities of objection can be found in the respective sections of the relevant chapter of this privacy policy statement.

Cookies are stored on the user's computer and are transmitted by this computer on our website. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Already saved cookies can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may not be possible to use all the functions of the website to the full extent. The transmission of Flash-cookies cannot be prevented by the settings of the browser, but by changing the settings of the Flash Player.

Please note that even after respective setting of your browser, you can be informed individually about the setting of the cookies and thus decide on their acceptance.

Help can be found in the respective help menu of your browser under the following links

Internet Explorer:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox:
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Chrome:
https://support.google.com/chrome/answer/95647?hl=en

Safari:
https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Opera:
https://help.opera.com/en/latest/web-preferences/#cookies

 

V. Third Party Cookies

Google Maps
The Google maps we use are not directly connected to Google. By clicking on it, your browser will connect to the server of Google Ireland Limited server, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

Google Maps is used to display interactive maps and create route directions. By using Google Maps, information about the use of this website, including your IP address and the (start) address entered in the route planning function, may be transferred to Google.

Therefore, we have no control over the extent of the data collected by Google in this manner. According to our knowledge these are at least the following data:

  • Date and time of visit to the website in question,
  • Internet address or URL of the website accessed,
  • IP address, (start) address entered during route planning.

We have no influence on the further processing and use of the data by Google and therefore cannot accept any responsibility for this. When you are logged in to Google, your data will be directly associated with your Google Account. If you do not want this association, you will need to log out of Google. Google stores your data (including users who are not logged in) as usage profiles and evaluates them. According to Art. 6 (1) (f) DSGVO, such an evaluation is based on the legitimate interests of Google in the display of personalized advertising, market research and / or tailor-made design of its website. You have a right of objection to the formation of these user profiles, whereby you must assert these on Google.

If you do not want Google to collect, process or use information about you through our website, you can also disable JavaScript in your browser settings. However, you will not be able to use the map display in this case. The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for the protection of your privacy can be found in Google's Privacy Policy (https://policies.google.com/privacy?hl=en&gl=US/).

In the event of data transfer to the USA, Google LLC based in the USA is certified by the USA-European Data Protection Convention “Privacy Shield” that ensures compliance with the data protection standard in the EU.

The Terms of Use for Google are available here: https://policies.google.com/terms?hl=en&gl=de

The Terms of Use for Google Maps are available here: https://www.google.com/intl/en_US/help/terms_maps/

Further information on data protection can be found here: https://policies.google.com/privacy?hl=en&gl=US/

Google Web Fonts
For unified representation of fonts, this site uses web fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google”). When you access a page, your browser loads the required web fonts into its browser cache to correctly display texts and fonts.

For this purpose, the browser you are using must connect to the servers of Google; this may also involve the transfer of personal data to the servers of Google LLC. in the USA. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font will be used by your computer.

In the event of transmission of personal data to the Google LLC. based in the USA, Google LLC is certified for the USA-European Data Protection Convention "Privacy Shield", which ensures compliance with the data protection standard in force in the EU.

A current certificate can be viewed here: https://www.privacyshield.gov/list

For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and in Google's privacy policy at https://policies.google.com/privacy?hl=en&gl=de.

Use of Matomo
On this website, data is collected and stored - based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 para. 1 lit. f DSGVO – by using the web analysis service software Matomo (www.matomo.org), a service of the provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, ("Matomo"). From this data, pseudonymised usage profiles can be created and evaluated for the same purpose. For this, cookies can be used. Cookies are small text files stored locally in the cache of the site visitor's internet browser. The cookies enable, among other things, the recognition of the Internet browser. The data collected using the Matomo technology (including your pseudonymized IP address) will be processed on our servers.

The information generated by the cookie in the pseudonymous user profile will not be used to personally identify the visitor to this website and will not be merged with personal data about the bearer of the pseudonym.

Disable Matomo
You can prevent the storage of cookies by setting your browser software accordingly (see section IV above).

Alternatively, you can prevent the collection by Matomo by clicking on the checkbox below. This places an opt-out cookie in your browser that prevents Matomo from collecting your information. Please note that the opt-out cookie will also be deleted if you delete all cookies in your browser. If you visit this website again, you would have to set again the opt-out cookie as described above:

You have the opportunity to prevent the actions you take here are analyzed and linked. This will protect your privacy, but will also prevent the owner from learning from your actions and improving usability for you and other users.

 

VI. Contact form and e-mail contact

On our website is a contact form available, which can be used for electronic contacting. If a user take this possibility, the data entered in the input mask is transmitted to us and stored. The collected data can be found in the respective input mask.

For the processing of the data your consent is obtained in the context of the sending process and it is referred to this privacy statement.

Alternatively, you can contact us via the e-mail address provided under point I. In this case, the user's personal data transmitted by e-mail will be stored.

There is no disclosure of data to third parties in this context. The data is used exclusively for processing the conversation.

Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 lit. a) DSGVO.

The legal basis for the processing of the data transmitted in the course of sending an e-mail is Article 6 (1) lit. f) DSGVO. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO.

The processing of the personal data from the input mask only serves us to process the contact. In the case of contact via e-mail, this also includes the required legitimate interest in the processing of the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

The data will be deleted as soon as it is no longer necessary to achieve the purpose of its collection. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation ends when it can be inferred from the circumstances that the matter in question has been finally clarified.

The additional personal data collected during the sending process will be deleted at the latest after a period of seven days.

The user has the opportunity to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he may object to the storage of his personal data at any time. In such a case, the conversation can not continue.

The revocation can be made by informal declaration to the e-mail address mentioned in point I. All personal data stored in the course of contacting will be deleted in this case.

 

VII. Rights of the data subject

If your personal data is processed, you are data subject within the meaning of DSGVO and you have the following rights to the responsible person:

1. Right of access
You may ask the responsible person to confirm whether personal data relating to you is being processed by the responsible person. In addition, you have a right to information about the purpose, the categories of personal data, the recipients, the planned duration of the storage and the existence of other rights such as rectification of the data or the existence of a right to complain to a supervisory authority.

2. Right to rectification
You have a right to rectification and / or completion to the responsible person, if the processed personal data concerning you is incorrect or incomplete. The responsible person must make the correction without delay.

3. Right to restriction of processing
You have the right to request that your personal data have to be restricted as long as the disputed accuracy of your information is checked, if you decline to delete your data due to improper data processing and instead request that the processing of your data has to be restricted, if you require your data to assert, exercise or defend legal claims because we do not longer need these data after receiving our purposes or if you have filed an objection based on your particular situation, as long as it is not certain that our legitimate reasons prevail.

If the processing of personal data concerning you has been restricted,  this data may be used – apart from their storage – only with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
If the restriction on processing has been restricted, you will be notified by the responsible person before the restriction is lifted.

4. Right to deletion
You may demand from the responsbile person that the personal data relating to you has to be deleted immediately if and to the extent that the requirements for this have been met. The responsible person is obliged to delete this data immediately.

If the responsible person has made public the personal data relating to you and is obliged to delete this personal data in accordance with Article 17 (1) DSGVO, he shall take appropriate measures – also technical ones- by taking into account the available technology and the implementation costs , to inform the data controllers – who are responsible for the data processing – that you (as the data subject) demanded from them to delete all links to such personal data or to make copies or replicas of such personal data.

The right to deletion does not exist if the processing is necessary

(1) to exercise the right to freedom of expression and information,

(2) to fulfill a legal obligation which requires processing under the law of the European Union or of the Member States to which the responsible person is subject, or to carry out a task which is in the public interest or in the exercise of official authority delegated to the responsible person,

(3) for reasons of public interest in the field of public health pursuant to Art. 9 (2) lit. h) and i) and Art. 9 (3) DSGVO,

(4) for archival purposes of public interest, scientific or historical research purposes or for statistical purposes acc. Art. 89 (1) DSGVO, to the extent that the law referred to in subparagraph (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or

(5) to assert, exercise or defend legal claims.

5. Right to information
You have the right to be informed by the responsible person, which recipient has been notified by the responsible person that you have asserted your right to rectify, erase or limit the processing against the responsible person.

6. Right to data portability
You have the right to receive your personal data - that you provided to the responsible person - in a structured, common and machine-readable format.

7. Right to objection
At any time, you have the right - for reasons that arise from your particular situation - to prevent the processing of your personal data, pursuant to Art. 6 (1) lit. e) or f) DSGVO, by lodging; this also applies to profiling based on these provisions.

8. Right to revoke the data protection consent declaration
You have the right to revoke your data protection consent declaration at any time. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation has been declared.

9. Right to non-automated decision on a case-by-case basis, including profiling
You have the right not to be subjected to a decision based solely on automated processing - including profiling - that will have legal effect or considerably affect you in a similar manner.

10. Right to complain to a supervisory authority
Without prejudice to any other administrative or judicial remedy, you shall have the right to complain to a supervisory authority, in particular in the Member State of your residence, your place of work or the place of alleged infringement, if you believe that the processing of personal data concerning you is violating the DSGVO.

End of the Privacy Policy Statement